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Privacy Policy

How we protect your personal data

Last updated: February 2026

1. Data Controller

The data controller is LoveMeToo, based in Italy. For any privacy-related questions, you can contact us at: info@lovemetoo.app.

2. Data Collected

We collect the following categories of personal data:

  • Identification data: name, surname, email address, phone number
  • Profile data: photos, personal description, preferences and interests
  • Usage data: app interactions, access logs, browsing preferences
  • Disability-related data: information voluntarily provided by the user to improve matching and accessibility experience
  • Payment data: managed through secure and certified third-party payment providers

3. Purpose of Processing

Your personal data is processed for the following purposes:

  • Creation and management of your account on the platform
  • Provision of matching and connection services between users
  • Personalization of user experience and accessibility features
  • Service communications, updates and support
  • Platform security and abuse prevention
  • Compliance with legal and regulatory obligations

4. Legal Basis for Processing

The processing of your data is based on: your explicit consent, execution of the service contract, our legitimate interest in improving and protecting the platform, and compliance with legal obligations. For disability-related data (special categories under Art. 9 GDPR), processing only occurs with your explicit consent.

5. Data Sharing

Your personal data is not sold to third parties. It may be shared with:

  • Other platform users, limited to public profile information
  • Technical service providers (hosting, email, analytics) acting as data processors
  • Competent authorities, only when required by law

Specifically, we rely on the following data processors:

  • Vercel Inc. — website hosting and delivery (US-based provider; any extra-EU transfers are governed by Standard Contractual Clauses)
  • Neon — hosting of the database where sign-up requests are stored
  • Umami — aggregate, cookieless traffic statistics, loaded only after consent
  • Resend — sending lead notification emails (when configured)

6. Data Retention

Your personal data is retained for the time necessary to provide the service and to comply with legal obligations. After account deletion, data is removed within 30 days, unless legal obligations require longer retention.

7. Your Rights

Under EU Regulation 2016/679 (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Delete your data (right to be forgotten)
  • Restrict the processing of your data
  • Data portability to another controller
  • Object to the processing of your data
  • Withdraw consent at any time

To exercise your rights, write to info@lovemetoo.app.

8. Data Security

We adopt adequate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction or alteration. We use encryption, firewalls and access controls to ensure maximum security.

9. Cookies and Tracking Technologies

Our website uses technical cookies necessary for operation and analytical cookies to improve user experience. You can manage your cookie preferences through your browser settings. For more information, please consult our cookie policy.

10. Changes to the Privacy Policy

We reserve the right to update this privacy policy. Changes will be published on this page with indication of the last update date. We invite you to consult this page periodically.

11. Contact

For any question or request regarding privacy, you can contact us: